Cookie Policy

At Ojo Casino, we believe in being clear and open about how we collect and use data related to you. This Cookie Policy applies to any product or service associated with our platform. We use cookies and similar tracking technologies to ensure that we give you the best possible experience on our platform, to maintain the security of your session, and to analyze how our services are utilized.

What Are Cookies and Why We Use Them

Cookies are small text files that are placed on your device—such as your computer, smartphone, or tablet—when you visit our platform. These files are widely used to make websites work or operate more efficiently, as well as to provide reporting information and personalized experiences.

We utilize cookies to understand how you interact with our services, to remember your preferences, and to streamline your navigation across our platform. Without certain cookies, core functions of our platform would be severely impacted, and you might not be able to log into your account securely or utilize specific platform features. We may also use similar technologies, such as web beacons, pixels, and local storage, which function similarly to cookies to collect and store information about your interactions.

Session vs. Persistent Cookies

Our platform deploys both session and persistent cookies. Session cookies are temporary and are automatically deleted from your device once you close your web browser. These are primarily used to maintain your active state during a single visit. Persistent cookies, on the other hand, remain on your device for a pre-defined period or until you manually delete them. These allow us to recognize you as a returning user, retaining your settings and preferences for future visits.

Categories of Cookies We Use

To provide transparency, we have categorized the cookies deployed on our platform based on their primary function.

Strictly Necessary Cookies

These cookies are essential for the fundamental operation of Ojo Casino. They enable you to navigate the platform, access secure areas, and utilize necessary features, such as processing transactions and maintaining account security. Because these are required for the service to function safely, they cannot be switched off in our systems. If you configure your browser to block these cookies, critical parts of the platform will cease to function correctly.

Performance and Analytics Cookies

We use performance cookies to collect statistical information about how visitors use our platform. These cookies gather anonymous data regarding the pages visited most frequently, the time spent on the platform, and any error messages encountered. This information helps us optimize our services, improve navigational structures, and identify potential technical issues.

Functionality Cookies

Functionality cookies allow our platform to remember choices you make, such as your preferred language, region, or customized interface settings. The purpose of these cookies is to provide you with a more personal experience and avoid having to re-enter your preferences every time you visit.

Advertising and Targeting Cookies

Where applicable and subject to your consent, we or our selected partners may use targeting cookies to deliver relevant promotional content. These cookies track your browsing habits to build a profile of your interests. We use this information to ensure that any marketing material you see is tailored to your preferences. If you opt out of these cookies, you may still see advertisements, but they will be generic and not personalized to you.

When you first access our platform, you will be presented with a prompt requesting your consent to deploy non-essential cookies. You have the right to choose whether or not to accept these tracking technologies.

Adjusting Preferences on Our Platform

You can manage your cookie preferences at any time by accessing the dedicated settings section within your account or via the footer of our platform. From there, you can opt-in or opt-out of performance, functionality, and targeting cookies. Please note that withdrawing consent for certain cookies may impact the availability of specific features.

Browser-Level Management

In addition to our platform controls, most modern web browsers allow you to manage cookies directly through their settings. You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. To do this, please consult the "Help" or "Settings" menu of your specific browser. Be aware that clearing your browser cookies will also remove any saved preferences, including your decision to opt out of certain tracking.

Third-Party Cookies

In some instances, we may engage trusted third-party service providers to assist with platform analytics, customer support integration, and targeted marketing. These third parties may set their own cookies on your device when you interact with our platform. We do not have direct control over the deployment of these external cookies. We advise reviewing the respective privacy and cookie policies of these third-party providers to understand their data practices and how to manage their tracking mechanisms.

We may periodically update this Cookie Policy to reflect changes in technology, operational requirements, or legal standards in Canada or other applicable jurisdictions. When significant changes are made, we will notify you by updating the revision date at the top of this document or by providing a prominent notice on our platform. We encourage you to review this page regularly to stay informed about our use of cookies.